Support

We're a small team and read every message. Email support@getunclaimed.app and tell us your phone and app version (Settings → About). We aim to reply within one business day.

A credit or fee looks wrong

Issuers change their benefits often. Each card shows whether we've verified it against the issuer's own page. If something doesn't match your account, email us the card name, the benefit and what your issuer shows, and we'll check it.

Reminders aren't arriving

• Open Settings in the app and switch on Remind me before credits expire, and allow notifications when your phone asks.
• Tap Send a test reminder. If the test arrives, reminders are working.
• Check your phone's Focus / Do Not Disturb and battery-saver settings.
• Reminders are scheduled on your phone about six weeks ahead and refresh whenever you open the app.

I didn't get my sign-in code

Check spam or junk, wait a minute, then request a new code. Make sure the email address is spelled correctly. If it still doesn't arrive, email us from that address.

Export or delete my data

In the app: Settings → Your data → Export my data or Delete account. You can also request deletion on the web.

Subscriptions and refunds

Subscriptions are managed by Apple or Google: use your App Store or Google Play subscription settings to cancel, and request refunds from them. Deleting your Unclaimed account does not cancel a subscription.